Limatus Bespoke has a 100% satisfaction guarantee. We will do everything in our capability to make it right. We are able to reorder if there is an issue within 30 days of your first fitting at no cost. We include the first round of alterations to make your clothes fit exactly as you wish. If you are not happy with your purchase, refunds can be given up to 30 days after receipt of clothing with a 30% restocking fee.